Smart, Safe, and Scalable: Bringing AI & Automation into Primary Care

In this podcast, Louise Greenwood (Director of Education & Training) talks to Dr Sam Robinson (GP & PCN Clinical Director) and Lucy Hitchcock (PCN Manager) from Minerva Primary Care Network (PCN) in Bath and NE Somerset (BaNES). Sam and Lucy have introduced a number of Ai, Automative and non-digital innovations within their PCN. They discuss total triage, Ambient Scribe, Workflow Automation and Automatic Processing of Lab Results. They have some fascinating insights but also share in a pragmatic, practical ways that make their changes seem achievable for others who are not as far along this journey. They stress the need to bring governance issues and patients along with you at every stage!