Wessex LMCs Podcasts

Raising the Profile of PMs at National Level

Ed Kennedy, Managing Partner at Wickham Surgery, and Director at IGPM (Institute of General Practice Management) talks to Louise Greenwood, Director of Education & Training at Wessex LMCs, about raising the profile of PMs at national level. The Directors of IGPM were invited to the Houses of Parliament to speak to the Health and Social Care Select Committee about the NHS 10-year Plan. Listen to how their meeting went – and if you are a PM, you might want to consider joining this, a-political organisation that wants PMs to be in every conversation about general practice at every level.   

Smart, Safe, and Scalable: Bringing AI & Automation into Primary Care

In this podcast, Louise Greenwood (Director of Education & Training) talks to Dr Sam Robinson (GP & PCN Clinical Director) and Lucy Hitchcock (PCN Manager) from Minerva Primary Care Network (PCN) in Bath and NE Somerset (BaNES). Sam and Lucy have introduced a number of Ai, Automative and non-digital innovations within their PCN. They discuss total triage, Ambient Scribe, Workflow Automation and Automatic Processing of Lab Results. They have some fascinating insights but also share in a pragmatic, practical ways that make their changes seem achievable for others who are not as far along this journey. They stress the need to bring governance issues and patients along with you at every stage!

A Reading of the Executive Summary of the 10 Year Plan

At Wessex LMCs we realise that many of you are too busy to read long documents. We believe the 10 year plan is essential reading but at 168 pages - very long. The Executive Summary is extremely helpful to get a good enough feel for most of the content. To help you stay informed therefore we have recorded, verbatim, without comment or endorsement the Executive Summary of the 10-year plan so that you can access this vital content in a convenient way. Analysis and comment on the content will come in due course from the LMC team.
As ever with the possibility of change there is the possibility of threats but also opportunity. Knowledge is power. Listen to the content and give yourself the foundation to build an informed opinion.
The full plan can be viewed here: https://assets.publishing.service.gov.uk/media/6866387fe6557c544c74db7a/fit-for-the-future-10-year-health-plan-for-england.pdf

Seeing Things Clearly – Understanding Opticians and their Services

Dr Laura Edwards, Joint CEO at Wessex LMCs, and Bryony Allen, Chair of Hampshire Local Optical Committee, discuss all things relating to opticians.
How are they trained?
Who can receive NHS services?
Why can’t opticians refer directly?
How are things in the world of optometry?
All this and more...

Processing Lab Results Automatically – is it a good idea?

In the fifth podcast of our Innovation Series, we take a look at whether innovation using technology and automation is suitable for all practices. Jenny Partridge (Innovation Manager, Kent, Surrey, Sussex) speaks to Practice Manager Shaun Austin-Bailey about how to position trying new ways of working if the practice staff are comfortable working in a traditional way. They discuss lab results automation, how safe it is clinically, and how you can find out more about automation to assure yourself on its effectiveness.
Non-clinical uses of automation and AI are often an easier place to start and build confidence in the benefits of technological solutions; for example helping patients to register more easily or providing website assistants to help patients navigate to the services they need.

Hepatitis C – a good news story

Professor Ryan Buchanan (Wessex Clinical Hepatitis C Lead) and Dr Nicholas Ballantyne (Wessex Clinical Hepatitis C GP Champion) talk to Dr Laura Edwards (Joint CEO Wessex LMCs) about the complete transformation in treatment approach and outcomes for Hepatitis C and talk about the possibility of elimination of this disease. Listen to this good news story and share the positive message.
Look at HepCulater: https://www.hepculater.com/ for more resources and for self referral for free NHS testing and follow up for your patients.
 
 

Innovation Solutions - what problems do I need to solve?

This is the fourth episode in our Innovation podcast series.
Alex Kimber, Managing Partner at The Grove Medical Centre & Wessex PM Supporter is keen to use innovation to find solutions. Alex talks to Jenny Partridge, Innovation Manager at Health Innovation Kent, Surrey, Sussex about the recording of consultations, registration processes & an efficient use of time using meeting-recording software. As ever change management and the funding of innovation is discussed and the podcast is hosted by Louise Greenwood, Director of Education & Training, Wessex LMCs.
 

Innovation Success Stories

Introducing a new product or way of working can be seen as the way to fix a problem, but why is it that an innovation that works well for one practice does not work so well for a neighbouring practice? 
What is it that helps an innovation be introduced successfully?
In the third of our innovation podcast series, Jenny Partridge, Innovation Manager at Health Innovation Kent, Surrey, Sussex and Louise Greenwood, Director of Education & Training at Wessex LMCs discuss some of the findings from discussions with practices who have all implemented the same innovation, but with widely varying results. Learn what you can do to help ensure that the innovation you introduce works well.  
Automation of admin tasks – examples of products & further reading
BetterLetter 
GP Automate 
Healthtech1 
Rapid Health
Case study: Transforming primary care access and efficiency through Smart Triage
An evaluation of Rapid Health’s Smart Triage at The Groves Medical Centre
eGPlearning – eGPlearning (episodes 488 & 489)
Administrative triage using digital tools in General Practice – elearning for healthcare
Digital Resources Hub | Health Innovation Wessex
Innovation Portal – Health Innovation South West

Tourette's Syndrome and the role of the GP

In this podcast, Zoe Tobin, Nurse Advisor for Wessex LMCs is kindly joined by Dr Kate Szymankiewicz, a GP in a Wiltshire practice, with a specialist interest in Tourette's syndrome and young people’s mental health, to raise awareness around the syndrome and in particular the role of the GP in the patient’s journey and diagnosis, the podcast will cover:
What is Tourette’s Syndrome - is there a known cause, other co- existing conditions and associated stigma and challenges of living with the syndrome
How do you diagnose - when do the symptoms first present, can this develop at anytime to anyone, what is the difference between experiencing ‘ticks’ and a diagnosis of Tourette’s Syndrome
How can we support the individual and family post diagnosis - impact a diagnosis can bring for the individual and their family, strategies to support them.
What support is available for the individual and their families - where can we signpost for further support.
Where can I access learning support as a clinician - e-learning modules and further resources.
Supporting resources:
e-learning modules:
TA website Tourettes Action eLearning Module (tourettes-action.org.uk)
NHS Learning Hub - Resource (learninghub.nhs.uk)
Tourette’s Action homepage: https://www.tourettes-action.org.uk/
Functional symptoms: https://neurosymptoms.org/en/
 

Implementing Smart Triage

This is the second in our series on Innovation led by Jenny Partridge, Innovation Manager at Health Innovation Kent Surrey Sussex.
Smart triage is one solution to the problem faced in general practice of balancing patients’ clinical needs with practice clinical capacity. It is a way of automating the triage process, allocating patient appointments based on their clinical need and approved patient pathway, saving clinical and admin time in the triage and reception process.
This podcast discusses why you might consider implementing smart triage, how you could justify it, and shares some tips for implementation. Hear from Cathie Sims, a practice manager who implemented a smart triage system recently and the positive impact this has had on her practice, both for patients and staff. Dan Ferrett, a Practice Manager & Practice Manager Supporter, is considering smart triage & explores the concerns about making such a change, including patient safety, accessibility for all patients and data security questions.
Automation of admin tasks – examples of products & further reading
BetterLetter 
GP Automate
Healthtech1 
Rapid Health
Case study: Transforming primary care access and efficiency through Smart Triage
An evaluation of Rapid Health’s Smart Triage at The Groves Medical Centre
eGPlearning – eGPlearning (episodes 488 & 489)
Administrative triage using digital tools in General Practice – elearning for healthcare
Digital Resources Hub | Health Innovation Wessex
Innovation Portal – Health Innovation South West